Put self-service in every subscriber's pocket
A web portal and native apps that let customers pay, change package, test their line and raise tickets — deflecting calls and getting you paid faster.
Package & profile
Online payment
Speed test
Support & tickets
Pay online, OTP-verified
Subscribers pay their bill from the app via bKash, Nagad, SSLCommerz and more — and it reconciles to your books automatically.
Self-service package change
Customers request an upgrade or downgrade; on approval the MikroTik profile updates itself.
Speed test & router check
Run a speed test and a router-connectivity check from inside the app — cutting 'is it me or you?' tickets.
Raise & track tickets
Open a support ticket from the portal; it arrives with the customer's live MikroTik diagnostics attached.
Notices & events
Push company notices, maintenance windows and events straight to every subscriber.
Media & entertainment
Optional access to your OTT/IPTV media server, increasing engagement and ARPU.
Apps for every role, not just clients
Beyond the client app, admins, employees and resellers each get their own — so the whole business runs from a phone.
- Client app — pay, change package, speed test, tickets
- Admin app — approve collections, monitor network, act on alerts
- Employee app — field collection & support on the go
- Reseller app — run a sub-ISP from a phone
98%
app success rate across client, admin, employee & reseller apps
See exactly what ISP Digital recovers for your ISP.
Book a 30-minute demo. We'll map your billing, network and accounting onto the platform and show you the numbers — no obligation.